All Jewelry Sales Are Final, No Refunds Or Exchanges.
Policy Return On Defective Items
Because of the nature of our business and since jewelry is worn intimately in the body which makes all jewelry instantly contaminated; we do not accept returns or make exchanges, unless the item is still in the seal package.
All defective returns must be made within 7 days of delivery date
Return items must be unworn and in our original sealed package.
Please Note: No returns will be accepted outside of 14 days.
How to return a defective item?
Email us at info@vitalbodyjewelry.com anytime and mail item to:
Vital Body Jewelry
1630 S. Gramercy Place
#5
Los Angeles, CA 90019
Please include Sell Order Number (#) & Item Number (#) and the reason why item is being returned.
We will get back to you within 2 business days after we have received the item.
We are closed on weekends and on all federal and major holidays.
Lost Package
If you never receive your package contact us by Email at info@vitalbodyjewelry.com